Responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Collect customer payments in accordance with payment due dates
Reviews and prioritizes open accounts for collection efforts
Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented.
Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied.
When necessary, escalate collection problems to Sales Team to assist in collection/resolution process
Communicate the status of the receivables to Team.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements
Resolve billing and customer credit issues
Update account status records and collections effort
Report on collection activity and accounts receivable status
Mail correspondence to customers to encourage payment of delinquent accounts.
Experience : 2-4 years
Manage day to day accounting
Raising invoices on time
Follow up for payment
Checking invoices for approvals
Making reports on Daily and monthly basis
Knowledge of Tally
Knowledge of Advance Excel
Location : Dubai
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