Robotic Process Automation

Robotic Process Automation

Digital Workforce & Intelligent Automation Service

The advent of digital technology for business use has opened the doors for organisations to undergo fundamental transformations that can boost their productivity and prevent disruptions. In addition to this, and as the COVID-19 pandemic has demonstrated, ensuring disruption-proof business operations has become an urgent enterprise priority.

Intelligent Automation (RPA) is an indispensable technology when it comes to ensuring your organisation is prepared to deal with workflow disruptions, maintain lean, cost efficient operations, and drastically reduce the amount of manual work required. Intelligent Automation involves the development and implementation of a digital workforce of software bots integrated with AI/ML components that can repeat manual, rules-based processes and tasks 24/7.

How can MBG Help?

With MBG’s extensive experience in developing and deploying a digital workforce through our intelligent automation approach, we continue to help our clients maintain disruption-free workflows, while also improving how they operate at a fundamental level.

The key areas in a business that can incorporate automation are functions in logistics, supply chain, IT services, finance and accounting, procurement, HR, Sales, and various others. A single bot can typically do the work of 3-5 Full-Time Employees (FTEs). Bots can be deployed within a matter of days and weeks, and integrate with most existing IT infrastructure. Bots also remove human error, greatly reducing error rates while also improving process standardisation. Businesses that incorporate automation into their workflow usually witness a complete Return on Investment (ROI) within a relatively short timeframe.

MBG’s Approach

With MBG’s extensive experience in developing and deploying a digital workforce through our intelligent automation approach, we continue to help our clients maintain disruption-free workflows, while also improving how they operate at a fundamental level.

  • Complimentary Automation Workshop:

We provide our clients a complimentary automation workshop where the tangible business benefits of automation are highlighted in more detail. We discuss in detail how automation can be integrated into your workflows, and answer any questions you may have regarding the technologies implemented.

  • Business Process Re-engineering

We holistically examine your business workflow processes to determine areas of improvement which can help reduce inefficiencies and costs. Based on our assessments, we generate recommendations for process improvements that can improve business operations by removing inefficiencies at a fundamental level.

  • Customised Automation Plans

MBG takes all aspects of your organisation into consideration and creates a customised automation plan that can generate the highest ROI.

  • End to End Process Automation

MBG takes a methodical, tried and tested approach to the implementation of the technology solution (see “MBG’s approach” for more details).

  • User training (technical and non-technical)

Technology is only useful when people can utilise it properly. This is why MBG provides comprehensive, post-implementation training services to both technical and non-technical employees, ensuring they will be able to maximise the usage of the technology while also providing them with the knowhow on how to scale the technology across their organisation.

  • Comprehensive support services for implemented solutions

MBG provides comprehensive warranty and post-implementation support for the solutions. Clients are able to gain immediate support through our cloud-based helpdesk, where our experts are ready to resolve any potential issues.

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MBG, Middle East

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