Dealership Audit

Most Automakers are strict in keeping their corporate identity strong- they ensure that their customer can enjoy a consistent look and feel and service quality of their brand across the dealership network all over the world.

Automakers want to bring state-of-the-art products and excellent service to their customers. But how can they ensure that their dealership review, an important middleman in the customer experience journey, delivers the right image and high-quality service to ensure loyalty from their valued customers?

Dealership businesses, like other businesses, need standards procedures, and internal control to protect company assets and profit from theft, fraud, and leakages. There is enough precedent for dealerships impacted by such instances.

A Dealership Audit will be the best solution to assist manufacturers in auditing their dealer network and covers areas such as human resources, service and warranty, corporate identity, database management, and more.

The Dealership Audit or Dealersh Review includes travel expenses to the dealership to conduct on-site inspections; interviews of the organization’s management, staff, and workers; a gathering of on-site data; and a review of documents with the organization’s management as per the checklist and requirements of the manufacturer.

At MBG, we have been closely tracking how the imperatives would change for the automotive retail business as dealer business gear up to resume operations in a new normal. Given our profound understanding of automotive retail, we provide dealership audit and dealership review services that typically focus on risk associated with dealership business and internal control that the dealership should consider to mitigate the risk.

Our Major services under the portfolio of Dealership Audit are mentioned as under:

• Dealership Payout Review in terms of Invoice Verification, Claim management and verification, and stock verification.
• Dealership Performance Review in terms of Showroom and Service Area Ambience, Manpower Sales and services, and Customer files maintenance.

For any assistance, you may Contact us at +91 88601-90008 or reach out to us by emailing us at [email protected]

Also visit:- Risk Advisory Services

Access our flyer here:- Dealership Audit