Store Additional Ordering
January 24, 2023
The Problem
- Head office receives additional order requests from 70+ stores every day. Replenishment Analysts validate, create purchase orders, and place orders to the suppliers.
The Solution
- The process was automated end-to-end leveraging the RPA tool.
- Stores send additional order request to bot mail. Bot validates data, creates consolidate file and send exceptions to the stores for corresponding Replenishment Analyst(RA) approval.
- Bot create Purchase Orders and notify to the stores based on RAs request
The Benefits
- Redeployment of staff to more value-added tasks
- Saves 10person time of 3 hours each daily
- Degree of robotization: 98% of effort automated
- Higher standardization of process
- Quality improvement to 100% accuracy
