Insights

MBG Middle East

Digital Workforce (Intelligent Automation Services)

April 29, 2020

The COVID-19 epidemic has brought unexpected difficulties and challenges to industries and enterprises around the world. As the number of people infected with the virus continues to rise, organizations are increasingly shifting their workforce out of offices, forcing many to rethink their operational requirements and protocols. Ensuring business operations aren’t disrupted has become an urgent priority, as invoices still need to be generated, HR information still needs to be processed, ERP information still needs to be updated, and so on and so forth.

Robotic Process Automation (RPA) is an indispensable technology when it comes to ensuring your organization is prepared to manage workflow disruptions. RPA involves the development and implementation of software BOT’s that can repeat manual, rules-based processes and tasks 24/7. Key areas in a business that can incorporate automation are functions in logistics, supply chain, IT services, finance & accounting, procurement, HR, Sales, and various others. A single BOT can typically do the work of 3-5 Full-Time Employees (FTE).BOT’s can be deployed within a matter of days and weeks, and integrate with most existing IT infrastructure.

BOT’s also remove human error, greatly reducing error rates while also improving process standardization. Businesses that incorporate automation into their workflow usually witness a complete Return on investment (ROI) within a relatively short term frame.By implementing software BOTs that automate repetitive tasks and manual processes, organizations are building a digital workforce that augments human capabilities, and allows many processes to be conducted remotely, without the need for human employees to come into the office space and conduct the work themselves.

MBG Corporate Services provide Legal, Risk, M&A, Tax, Strategy, Technology and Audit Assurance. We have extensive experience in developing and deploying a digital workforce, we continue to help our clients maintain disruption free workflows, while also improving how they operate at a fundamental level. Our intelligent automation approach brings the latest RPA and AI/ML solutions to the task, fully augmenting your human workforce with a digital workforce to create a team of the future.

Our approach to creating a digital workforce through automation includes the following key services:

  • Complimentary Automation Workshop
  • Business Process Re-engineering
  • Customized automation plan
  • End to End Process Automation
  • User training (technical and non-technical)
  • Comprehensive support services for implemented solutions

Through our comprehensive automation services, we strive to keep people and companies healthy and productive.


Shahroze Khan

Designation: Associate Director

About Author:

Shahroze Khan is Associate Director for Emerging Technology within MBG’s Technology Advisory Division. He brings several years of experience in a variety of roles, including technology investments, technology consulting, and management consulting. Shahroze has serviced large clients with the commercialization and onboarding of emerging technologies, including automation and AI/ML based technologies.


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